Shipping is generally within 1-2 days.
We want your experience with Magnetude Jewelry to be awesome! We hope to keep your returns to a minimum, but if returns are necessary, we are happy to exchange your product or provide you with a cash refund within 30 days of purchase. Returns after 30 days up to 6 months are accepted for store credit, no re-stocking fee.
Manufacturers defect will either be refunded or exchanged with free shipping.
EXAMPLES OF MANUFACTURER DEFECTS:
- Failure of metal discs or magnets to stay in place
- Epoxy (adhesives for glass or crystals loose)
- Non-functional clasp
Contact your representative for refund assistance. If you still need help, contact corporate at 888 999 5032
HOW DO I CARE FOR MY MAGNETUDE JEWELRY?
Always remove your jewelry before entering water. Magnetude Jewelry is not meant to be worn in the shower or pool.
Our jewelry is made of surgical stainless steel, it will not tarnish over time with wear.